FAQWelcome To philliesjersey.us FAQs section
We have developed this help page to assist you with standard information you may need. Here we are providing the frequently asked questions as well as the answers to make our customers satisfied in our Website. We hope it make clear and informative for your online shopping. Please select a category for your assistance, if you have any other question, please click "Contact Us"
2. Do you have real store to sell these items? Or just sell them on the Internet?
Yes,we just specialized in Internet shopping only.
3. When will I expect my order to arrive?
Refer to Shipping & Return section
4. Any risks if I place the order in your sites? How can you prove that your website is safty? Will you secure my credit card information?
Please be assured about the security of your personal information. We use secured payment gateways. All the information will be encrypted by our system automatically. Also note our website is SSL certified during your check out process.
5. Payment Inquiry
We currently support payment methods, There are Credit Card payment (Visa or Mater card only), Western Union (Offline)
-For customers who are using a credit card for the purchase we have set up SSL certificate for the security of their personal details and credit card information.
-For Western Union customers, at the moment we are able to provide the Western Union offline service. So you can email us at [email protected] about your interest in the items and we can guide you about the payment procedure.
6. Size related questions
please refer to our size reference on the website
7. How to tracking my order?
If you place the order in our website, after we shipped the goods, and then we will send the tracking No. to you, so that you can check the order by yourself.
8. About Custom Tax/Duties?
We offer free shipping service all over the world for all the items. About the custom tax, We usually mark our item as a gift on the Shipping Waybill. So the custom tax is waived off. (conditions apply - depending on your country rules)
9. What If I Want To Order A Lot More? Can philliesjersey.us Give Me A Good Quotation?
Of course, the more you buy, the lower price we give you.
If you are interested in a quote for a large quantity of items, please contact us with the following details:
- The products you want
- The exact desired order quantity
- Your desired time frame
- Any special packing instructions, e.g. bulk packing without product boxes
With this information we will get back to you with a quotation.
You can also contact with our online service representatives easily.
10. Can You Ship To My Country?
Yes, we shipping the goods both at home and board.